Common Questions
Will my stone look exactly like the photo?
Each natural stone has its own colors, patterns, and markings, so your piece may vary slightly from the photos.
Do you ship internationally?
We ship worldwide. Delivery times and any customs charges can vary by destination; check our shipping policy for details.
How should I care for my jewelry?
Keep your jewelry away from water, perfumes, and harsh chemicals. Store it separately and wipe gently with a soft cloth.
How can I get help with my order?
For help with an order, send us a message on WhatsApp at +86 13510632685 and include your order details.
Can I place a wholesale inquiry?
Interested in wholesale? Contact us on WhatsApp at +86 13510632685 to discuss your inquiry.
Customer Support
Questions about your order or a stone? Message us on WhatsApp.
